Yes, Hawthorne Collections work with retailers and designers to create furniture exclusive for them based on minimum quantities and production lead times. Contact us to see how we can help with this.
Of course, our newly refurbished showroom has plenty of off street parking, and is beautifully laid out to showcase a full range of furniture and décor including both new and original pieces as well as outdoor furniture and planters.
Items in our showroom are unpriced, however our team are on hand to answer any questions.
Yes, definitely. One of the many advantages of partnering with Hawthorne Collections is our ability to easily adapt an existing design to your specific needs, or we can even custom design furniture or homeware items exclusive for you.
Definitely, we have an in-house marketing team who are more than happy to supply you with any images and copy you require.
Absolutely, we work with a number of supply chain partners both and can send anything from a small box to a full shipping container anywhere in the world.
Utilising our dedicated Dispatch Support Team and supply chain partners we normally dispatch an order the following business day.
We work with a number of different freight providers, both nationally and internationally to ensure the best possible service. Smaller items are sent via courier take approximately 2-3 days, although this may vary slightly for delivery to residential or rural addresses.
Delivery for larger freight items within the North Island can be 1-5 working days depending on delivery schedules, while for South Island deliveries we allow 5-7 working days.
Once your order has dispatched you will automatically be sent a tracking link.
If you have specific delivery requirements and timelines contact our Sales Support Team on 0800 88 22 11
We regularly supply set designers, art directors and stylists and film/television sets with specific items for projects and shoots. If we don’t have what you need readily available, dependant on timelines we can work on sourcing items for you.
Our ‘Original’ products are authentic pieces of furniture or décor that have been handcrafted using traditional techniques. These pieces are often of significant age and are unique, one-offs.
Products can be returned for a credit after you have received them, however, if you have simply changed your mind, we require you to cover the return freight cost plus a 10% restocking fee.
Once we have processed 4 -5 orders, you will then be able to request a credit account with monthly billing.
Click for account application
We do not accept returns on sale items unless they are faulty or damaged, in which case we will work with you to resolve the issue.
The Hawthorne Collections showroom is open Monday – Friday from 9am - 4pm (excluding public holidays) although an appointment is preferred, you are welcome to pop in any time our showroom is open.
Items not currently in stock can be placed on backorder, once the stock has arrived, we will then notify you before dispatching.
Refer above, you will need a trade account to login and purchase online.